Neighbourhood Watch messaging Hertfordshire Neighbourhood Watch

OWL was used by Hertfordshire Constabulary and local coordinators to communicate with over 200,000 watch members across the county, plus 5,000 businesses. Hertfordshire had the largest Neighbourhood Watch network in the UK with 37% of homes registered on OWL, 14,000 managed watches and over 5,000 volunteer coordinators. 6,500 alerts were published per year that generated 30 million emails and 12 million notifications to users of the OWL mobile app.

OWL is an advanced solution for police & communities to grow and manage Neighbourhood Watch, Business Watch, Dog Watch, Rural Watch and dozens of other schemes. OWL provides members with the latest local alerts and crime prevention advice sent by email, push notifications,telephone or SMS.

It's no longer possible to register on OWL to join Neighbourhood Watch in Hertfordshire. But you can join OWL if you live in London.

OWL success stories through NHW and other watch schemes Good Communication Leads to Good Success Stories

Find out how OWL has helped find suspects, brought offenders to justice, found missing people, and more...

Secured by Design, police preferred specification
OWL Has National Police Approval

OWL is a member of Secured by Design, the initiative from the Association of Chief Police Officers (ACPO) that aims to reduce crime through innovative products and processes. The SBD logo is the only symbol that guarantees national Police approval of a product.

During and after the login process, all data sent between your computer and OWL will be securely encrypted over the Internet. Please keep your OWL password a secret and never disclose it to anyone, not even someone claiming to be an official from the police or OWL.


HertsWatch, the umbrella organisation for watch schemes in Hertforshire, received the Queen's Award for Voluntary Service. The accolade is the equivalent of an MBE for groups and charities.

The use of OWL was crucial in being a secure and easy-to-use platform for the volunteers to have achieved so much. The creator of OWL was also awarded a special badge for being part of the team since day one.

Chair, Sue Thompson, said "We are delighted to receive the award. It reflects the incredible effort that many hundreds of volunteers, from street representatives to Ward Co-ordinators, have given to developing Neighbourhood Watch across the county."